We provide purified water dispensers and reusable bottles for guest use—both within the hotel and for outdoor excursions. Thanks to this initiative, we’ve eliminated the use of plastic water bottles.

For context: in 2024, Hotel Costa Australis hosted 43,483 guests. If we had continued to offer two plastic bottles per guest, as we did in the past, we would have used nearly 100,000 plastic bottles in just one year.  

We offer guests a fully digital experience, including QR codes to access our restaurant menus and our Digital Concierge—a complete guide featuring room-use instructions, local activities, and dining recommendations. This initiative has allowed us to eliminate a significant portion of our paper usage.  

We use biodegradable, eco-friendly amenities presented in refillable containers, reducing single-use plastic. This change has eliminated over 15,000 individual plastic bottles per year—bottles that no longer end up in landfills or nature.  

We handle all hotel linen washing in our own laundry facilities, ensuring that it is done every three nights of stay, rather than daily as in the past. We also use biodegradable and environmentally friendly products for all our laundry processes.  

We encourage eco-friendly transportation through the availability of bicycles for our guests—offering a green and healthy way to explore the city and its surroundings.